Wed 24 Jun 2020

airCloud™ brings air conditioning control to Professionals and Home Users

Johnson Controls-Hitachi Air Conditioning delivers a leap forward in air-conditioning management & digital capability with the announcement of airCloud™ IoT suite of Apps & digital services for Residential Users & Professionals. For Commercial environments, airCloud Pro™ brings powerful remote management capability of VRF systems to operators from Smart Phone & Web. For residential users, airCloud Home™ makes air conditioning easy via Smart Phone APP & Voice-Control with Google Home* & Amazon Alexa* smart speakers.


Smarter and simpler air conditioning for everyone


From system design to equipment maintenance, airCloud aims at creating a human-centric bridge between Hitachi Cooling & Heating customers and its products at every stage of their journey.


Air conditioning can often be complex and technical, however, our customers should be able to enjoy comfort instantly, and without effort. With airCloud Apps we have achieved a hassle-free solution to upgrade our customer’s experience for both Home Users, Building Managers & HVAC Professionals” says Rodolphe Jacson, Director of Global Product Management at Johnson Controls-Hitachi Air conditioning.


After 18 months of development, airCloud tools offer unprecedented ease of use, including for first-time users, with an intuitive interface visuals icons for a simplified workflow.


IoT technology brings power of the cloud for mobility & future proofs your investment


Air conditioning is stationary, but users are not. By using cloud technology, customers can now access their air conditioning equipment from anywhere at any time. airCloud delivers ultimate freedom and mobility for improved convenience. Cloud technology guarantees future-proof expendability as new app upgrades can be delivered over-the-air.


airCloud Pro™: Delivering VRF system remote management via Smart Phone & PC



airCloud Pro is a groundbreaking solution for the controls and management of VRF systems, for owners, operators and technicians. “We noticed that the large majority of VRF system owners do not use centralized controls, making AC management a manual and repetitive work. We wanted to offer a simple yet powerful game-changing solution that delivers convenience and peace of mind to both experienced professionals and first-time users” explains Marshal Pang, Global Controls & IoT Senior Product Manager at Johnson Controls-Hitachi Air Conditioning.


From the smartphone app or web, airCloud Pro provides direct access to VRF system controls. Users can instantly improve occupant comfort, by monitoring and fine-tuning AC temperature and other advanced settings.


Thanks to a flexible scheduling function, the operators can plan and meet the occupants’ demand based on the buildings’ business hours.


For each function of airCloud Pro, the user can easily select targeted indoor units, zones or even entire system. Zone creation is made simple within the app, with unlimited levels of zoning.


Air conditioning maintenance is tremendously simplified with airCloud Pro’s troubleshooting function which can detect and track errors remotely. Filter sign informs when an indoor unit requires filter cleaning.


airCloud Pro can connect to an unlimited number of VRF system locations and users, making it ideal for HVAC Professionals & Building Managers managing either single-sites or multi-site VRF systems.


airCloud Pro is delivered with airCloud gateway to connect Hitachi air conditioning systems:

  • Connects to the cloud by 3G/4G (1) or Ethernet.
  • Manages VRF systems with up to 80 indoor units and 16 outdoor units.
  • Automatically detects indoor units and quickly register them in the system.
  • QR code scan for simple configuration.

For more information visit


Availability [2]: airCloud Pro is available in South-East Asia, Taiwan, and India, with progressive expansion to Oceania, Brazil, North America and Europe planned throughout 2020-2021. 


airCloud Home™: Residential control of Hitachi air conditioners via Smartphone & Voice Control



airCloud Home is Hitachi Cooling & Heating’s easy-to-use mobile app for the remote control of residential air conditioning systems, featuring a sleek and stylish interface to control up to 20 air conditioning units.  


Access can be shared with up to 10 users, meeting the needs of every household. In the case of a user leaving the house and forgetting to turn off the air conditioning, the app includes a shortcut which enables them to turn off all indoor units with a simple tap of the device from wherever they are. Also, energy efficiency is made simpler thanks to the weekly timer function that helps enhance comfort based on the users’ routine whilst minimizing usage.


airCloud Home by Hitachi makes your air conditioning experience hands-free using voice control via Google Assistant and Amazon Alexa smart speakers. Voice command is particularly convenient when home occupants are engaged in other activities, such as cooking, hosting and housekeeping, and want to adjust indoor atmosphere.


For ease of use, airCloud Home connects to Hitachi air conditioners via wifi [3] and the pairing and configuration process is as simple as scanning the in-box QR code.

airCloud Home is a new step towards smart homes. We can imagine that, in the future, consumers will no longer use traditional remote controller to operate air conditioning. Their homes and appliances will be fully connected by IoT and AI technology. People will control their thermal comfort with smart devices only, whether phones or smart speakers” says Rony Taluqdar, Global Controls & IoT Product Manager at Johnson Controls-Hitachi Air Conditioning.


For more information visit


Availability [2]: airCloud Home is available in Oceania, South East Asia and Hong-Kong, with progressive expansion to North America, Europe and India planned throughout 2020-2021.


[1] 3G/4G module for airCloud Gateway will be available as an accessory later in 2020

[2] To check availability in your country, please contact your local Hitachi Cooling & Heating specialist or contact us here:

[3] For some air conditioner models, the installation of a wifi airCloud adapter is necessary


* Google Home is a trademark of Google LLC. Amazon, Alexa are trademarks of, Inc. or its affiliates.


Johnson Controls-Hitachi Air Conditioning